Skills to Performance
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Putting a Number on the Cost of a Skills Gap

Most skills gap discussions are framed in terms of capability, risk, and readiness. These are accurate framings, and they are also the reason the conversation frequently stops below board level.

A cost figure changes that. When the gap is expressed as recurring annual value lost — through reduced productivity in affected roles, extended vacancy periods, premium external hiring, and avoidable attrition — it becomes comparable to every other line item competing for investment.

The calculation does not need to be perfect to be useful. A defensible estimate built on headcount, average salary, and the proportion of roles carrying a material gap is enough to establish order of magnitude. Precision can follow once the architecture is live and the inputs come from real data rather than estimates.

The point of the number is not the number. It is that it forces a specific question: what would it cost to close this, and how does that compare to continuing to carry it?

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